Service Manager – Automotive Dealership

An exciting opportunity has arisen for a Service Manager / Aftersales Manager to join a well-established car dealership, providing vehicle sales, servicing, repairs and parts support to customers across the region.

As a Service Manager / Aftersales Manager, you will lead the Service Department, develop your team, improve operational performance and profitability, and deliver excellent customer service.

This full-time role offers basic salary of £40,000, OTE £60,000 plus bonus and benefits.

You will be responsible for:

• Managing the day-to-day operations of the Service Department across different brands.
• Leading, motivating and developing Service Advisors, Vehicle Technicians and support staff.
• Maximising workshop productivity, efficiency and profitability while monitoring KPIs and departmental performance.
• Maintaining high standards of customer service, retention and compliance with manufacturer standards, company policies and industry regulations.
• Improving processes, supporting the development of the franchise, building strong relationships and performing any other duties as required.

What we are looking for:

• Previously worked as a Service Manager, Aftersales Manager, Service Operations Manager or in a similar role.
• Understanding of dealership service operations and workshop management.
• Proven ability to drive departmental performance, growth and profitability.
• Commercial awareness and the ability to monitor and improve KPIs.
• Full UK driving licence.

What’s on offer:

• Competitive salary
• Company car
• Life insurance
• Employee discounts
• Cycle-to-work scheme
• Enhanced maternity and paternity pay
• Free access to an in-house life coach
• Salary sacrifice workplace pension scheme
• Additional annual leave based on length of service
• Opportunity to support the development of a new automotive franchise

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