Trainee Generalist Adviser

Salary: £27,274 per annum based on a 37-hour week. This will increase to £29,542 per annum upon completion of Citizens Advice Generalist Certificate. The higher salary is paid where the successful candidate possesses a Generalist Certificate or acceptable equivalent

Pension: 8% pension supplement payable (subject to 2% employee contribution)

Hours: Full time -37 hours per week.

Holidays: 37 days per annum (including Bank Holidays and fixed days).

Duration: Permanent

Interviews: To be confirmed

Role Purpose

• To interview and advise clients flexibly through multiple channels including face to face, outreach at venues in the area, telephone and electronic media. This role is predominantly a face to face role with clients, working with clients.
• Provide advice on a range of issues using the Citizens Advice Advisernet system and other resources provided

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