Site Process Expert, EUSC Process Excellence

Overview

As a Site Process Expert in EU Process Excellence, you will drive local improvements in UK Sortation Centres, collaborating with SC leadership and EU PE. You’ll deploy initiatives, build networks, and ensure on-time delivery of productivity gains. You will analyze process performance, manage action plans, and contribute to a standardized improvement cadence across the EU network. You’ll develop Lean Six Sigma capabilities and progress toward Green/Yellow Belt certification. This role blends hands-on ops with process optimization in a fast-paced environment.

Responsibilities

• Identify top improvement opportunities in the SC and compare with other EU SCs, initiating action plans.
• Oversee the SC improvement program with alignment from the SC Senior Leadership team.
• Deep-dive into process performance using standard or custom data analyses and translate findings into actionable plans.
• Review and drive completion of open Action Plans on a weekly cadence with stakeholders.
• Collaborate with Process Improvement Experts, Change Managers, and regional Site PEs to resolve process questions.
• Benchmark to reduce variation and share best practices across EU SCs, adding approved practices to the EU repository.
• Capture and scale SC innovations through a formal process and present to the CPE for review.
• Join daily Gemba with SC Leadership, support the Site Leader and Senior Ops, and assist on ad hoc tasks (<10% of time).
• Travel domestically/regionally as needed (0–10%), including Q4 deployments to site management teams.

Key requirements

• Fluent in English (speaking, writing, reading).
• Bachelor’s degree in a relevant field or equivalent work experience.
• Experience in Amazon Operations, Central Flow, or related supply chain teams.
• Preferred: experience with Kaizen, Lean Manufacturing, or Six Sigma; strong analytical skills and effective communication; experience in fast-paced or international environments; experience influencing senior stakeholders.

• strong communication abilities
• attention to detail
• stakeholder management
• Lean Six Sigma
• process improvement techniques (Kaizen, Lean Manufacturing)
• data analysis and performance metrics

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