CX Strategy & Operations Manager

Company: Raylo Group
Apply for the CX Strategy & Operations Manager
Location: Northern Ireland
Job Description:

Raylo, Belfast-based, is seeking a Senior CX Manager to own the customer experience standard across markets as we scale globally. You will lead cross-functional improvements, manage the NPS program, and translate feedback into tangible actions that enhance journeys and retention.

You will work with marketing automation tools, data analytics, and partner teams to ensure consistent CX globally while supporting Raylo’s growth into new markets.

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Posted: October 21st, 2026