On-site DV-Cleared Technical Incident Manager

Tektora is seeking a Customer Incident Manager (Technical) in Farnborough for on-site, permanent work. You will oversee incident lifecycles, coordinate cross-functional teams, and apply Cisco expertise to accelerate resolutions.

The role requires active DV clearance and strong customer engagement across high-stakes environments. You will manage critical outages, drive service improvements, and lead reviews with customers to ensure optimal network availability and performance within regulated

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