Client Services Ops & Enablement Lead

Company: IQVIA
Apply for the Client Services Ops & Enablement Lead
Location: London
Job Description:

IQVIA is seeking a Manager, Operations & Enablement to own and optimize the Client Services operating model, governance, and enablement capabilities across product, customer success and client services leadership. You will drive adoption of Gainsight, Intercom and related tooling, define KPIs, and lead scalable onboarding for enterprise accounts.

In this role you will partner with Product, Customer Success and leadership to translate strategy into repeatable ways of working, ensuring successful

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Posted: October 21st, 2026