Driver Experience Specialist — End-to-End Support

Company: Octopus Energy Group
Apply for the Driver Experience Specialist — End-to-End Support
Location: London
Job Description:

Octopus Electric Vehicles is seeking a Customer Operations Specialist to guide drivers through their leasing journey, from order to return, delivering exceptional service and turning updates into reassurance.

This hybrid role requires at least 2 days in the office per week, in London or Brighton, and a natural communicator who can handle inbound and outbound calls with empathy while keeping drivers informed.

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Posted: October 21st, 2026