Supply Operations Lead

Overview

In this hands-on role, you own the onboarding, integration health, and revenue optimization of a portfolio of publishers across oRTB, VAST, and related stacks. You work with a cross-functional Supply Operations group to scale publisher partnerships and extend capabilities into gaming and mobile apps. You will diagnose issues, prevent disruptions, and turn learnings into repeatable playbooks. This role sits at the heart of LoopMe’s scalable, data-driven supply operations with a clear path to leadership.

Pay / Benefits

• Hybrid working
• 25 days annual leave
• 1 month work-from-anywhere
• Annual Wellness Day
• Health Shield cash-back health plan
• Thrive mental health app access

Responsibilities

• Onboard new supply partners end to end across oRTB, VAST, TAM, Nimbus, pre bid, including setup, testing and go-live
• Own post-launch integration health and revenue optimization for accounts within defined SLAs
• Monitor and maintain technical integrations with SSPs and adtech partners, proactively spotting issues
• Investigate and resolve issues across rendering, discrepancies, signals, IVT, fraud and delivery to root cause
• Use performance data to surface trends, diagnose issues and recommend revenue-increasing changes
• Serve as first point of contact for supply escalations and communicate resolutions to partners and internal stakeholders
• Collaborate with Supply BD & AM, Product and Engineering to translate publisher needs into technical solutions
• Document fixes and investigations into repeatable runbooks for the wider team
• Improve onboarding and support processes to scale publisher base and mentor junior teammates

Key requirements

• 4+ years in programmatic advertising, adtech or revenue operations in a technical or operational role
• Solid knowledge of SSPs, SDKs, in-app and web supply integrations, and oRTB with troubleshooting methods
• Proven ability to diagnose and resolve technical supply issues independently and escalate when needed
• Comfort with performance data and ability to pull/interrogate/analyze it (SQL or equivalent a plus)
• Clear communication with technical and non-technical stakeholders, including external partners
• Self-directed, organized, and capable of prioritizing a portfolio of partners without close supervision

• Clear and effective communication
• Self-direction and organizational discipline
• Prioritization and time management
• SSPs, SDKs, in-app and web supply integrations
• oRTB troubleshooting
• Performance data analysis (SQL or equivalent)

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