Shared Services Manager: Customer Ops & Excellence

Goldman Sachs is seeking a Shared Services Manager to oversee Recruitment, Learning and Development, Knowledge Management, Workforce Management and Quality Assurance, driving operational excellence across locations. You will lead multiple teams, support the Shared Services Team Leaders, improve processes, and ensure customer satisfaction while delivering on service levels and regulatory compliance.

This role requires collaboration, data-driven reporting, and a proactive approach to develop

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