Customer Operations Leader – Strategy & Service | Wakefield

Marmion in Wakefield, UK is seeking a Customer Operations Manager to lead the Sales Support function with a strategic, process-driven approach. You will set departmental direction, improve efficiency, support sustainable sales growth, and mentor a team to deliver outstanding customer service.

You’ll oversee UK and international journeys, manage data quality, and work closely with Sales and Operations to optimise workflows, driving KPI performance and customer satisfaction across the business.

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