Senior Customer Success — Global Banking Experience Intelligence

Company: JPMorganChase
Apply for the Senior Customer Success — Global Banking Experience Intelligence
Location: London
Job Description:

J.P. Morgan is seeking an Application Support Analyst within Banking & Sales Enablement—Customer Success.

The role focuses on keeping critical platforms running for Front Office users worldwide, delivering high-touch support to senior bankers, and partnering with product and engineering to resolve incidents and improve day-to-day usability. The ideal candidate will troubleshoot production issues using SQL and logs, create scalable self-service content, and drive adoption of new capabilities,

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Posted: October 21st, 2026