SaaS Customer Success & Upsell Specialist

Company: Moss
Apply for the SaaS Customer Success & Upsell Specialist
Location: London
Job Description:

Moss is the Finance AI platform for Europe’s mid-sized businesses, empowering finance teams to automate spend management and gain real-time visibility.

Join our Customer Success team in London to drive SaaS revenue through proactive engagement, upsell initiatives, and data-driven guidance that helps customers realise more value from our product.

You will collaborate with product and sales, measure KPIs, and contribute to long-term retention while growing with a fast-moving fintech unicorn.

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Posted: October 21st, 2026