Client-Focused Service Delivery Lead

Telefónica Tech UK&I is seeking a Service Delivery Manager to drive end-to-end service delivery for assigned customers and ensure contractual service levels are met. The role collaborates with delivery teams to sustain strong customer relationships and maximize service value.

You will focus on continual service improvement, risk management, and cost coverage while engaging with stakeholders across the customer organization to grow the Telefónica Tech footprint.

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