SaaS Technical Support Manager – Automation & AI

Company: Investigo
Apply for the SaaS Technical Support Manager – Automation & AI
Location: Nottingham
Job Description:

Investigo is seeking a Technical Support Manager in a hybrid Nottingham role. You will lead a small technical support team, combine hands-on troubleshooting with strategic process transformation, and own service delivery improvements across SQL, APIs, automation, and security.

You will collaborate with Product, Engineering and Customer Success to drive customer satisfaction and operational excellence. The role blends leadership with technical hands-on work, offering opportunities to implement

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Posted: October 21st, 2026