Customer Success Associate: AI-Driven Growth & Global Engagement

Company: Moody's
Apply for the Customer Success Associate: AI-Driven Growth & Global Engagement
Location: Manchester
Job Description:

Moody’s Investors Service in Manchester is seeking a customer success professional with 2+ years of experience to drive adoption, retention, and overall customer satisfaction across the lifecycle. You will act as a trusted advisor, share best practices, and lead scalable engagements such as webinars and training sessions.

The role requires strong communication in English and French, a solid understanding of business concepts, and the ability to collaborate across teams.

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Posted: October 21st, 2026