Senior 3rd Line Support Engineer | Hybrid MSP Role

Nata Resourcing, on behalf of our client in the United Kingdom, is seeking a skilled 3rd line/Escalation Engineer for the End User Support team. The role focuses on complex troubleshooting across Microsoft 365, Entra ID, Azure, Windows Server, AD, DNS/DHCP, and Group Policy, with Citrix DaaS and virtualization exposure.

You will also include PowerShell scripting, automation, and strong customer-facing communication as you work with AMs, PMs and Service Delivery to drive resolutions and

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