Client Services Manager: Growth & Retention Leader

Company: Certification Europe
Apply for the Client Services Manager: Growth & Retention Leader
Location: Tonbridge and Malling
Job Description:

Amtivo Group seeks a commercially driven Client Services Manager to lead one UK client-account squad in a hybrid Kings Hill setting. You will coach Senior Account Managers and Account Managers, guiding the team to improve retention (NDR) and cross-sell growth while not managing a personal portfolio.

The role emphasizes building a high-performing culture, delivering service excellence, and collaborating with Sales, Marketing and Finance to optimize client outcomes.

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Posted: October 21st, 2026