EMEA Customer Success Engineer – Strategic Tech Partner

Company: incident
Apply for the EMEA Customer Success Engineer – Strategic Tech Partner
Location: London
Job Description:

incident.io is seeking its first Customer Success Engineer in EMEA. You will shape the team and ensure our most complex customers are built to scale, not just set up for go-live.

As a strategic technical partner, you’ll own onboarding, migrations, alerting strategy, and scalable configuration across large accounts, collaborating with Product and Engineering to improve platform design and usability.

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Posted: October 21st, 2026