Senior Customer Success Lead: Global Fulfilment Account

Company: Thgingenuity
Apply for the Senior Customer Success Lead: Global Fulfilment Account
Location: Manchester
Job Description:

THG Ingenuity is seeking a senior client-account leader to manage one of the Fulfil portfolio’s largest accounts. You will oversee governance, reporting, and cross-functional delivery across warehouse operations, transport, IT/integrations, ISC and commercial teams.

You will interact with client leadership and THG executives, owning escalation management, delivery timetables, and commercial alignment while developing deep expertise in a major account.

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Posted: October 21st, 2026