Company: Imaginera
Location: Oxford
Job Description:
Imaginera is seeking a Support Desk Manager to lead our client support function and drive service excellence. This hybrid role is based in Oxford or Bristol and focuses on scalable operations, governance and strategic improvements.
As the escalation point for complex issues, you will own the service hours, capacity planning, and reporting, while mentoring teams and aligning with business objectives within the insurance and reinsurance domain.
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Posted: October 21st, 2026