Senior Manager, Customer Planning & Strategy

Company: John Lewis plc
Apply for the Senior Manager, Customer Planning & Strategy
Location: London
Job Description:

John Lewis Partnership is seeking a Customer Planning Senior Manager to own the rolling customer plan and shape how major priorities become action across marketing, brand, trading, category, media and channels. You will connect dots, balance priorities and drive alignment with clear annual deliverables.

The role requires line management experience and a proven ability to influence senior stakeholders in a hybrid London office setting, with a flexible working pattern to balance business needs.

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Posted: October 21st, 2026