Technical Sales Manager

Overview

Provide expert technical sales support for products: lead product demonstrations, deliver customer training and technical presentations, support trials and roll-outs, and own technical responses for bids and tenders. The role carries commercial responsibility to identify and support new business opportunities while maintaining an accurate sales pipeline through Salesforce.

Key responsibilities

• Deliver product demonstrations, technical presentations and customer training
• Provide expert guidance on product selection, installation, operation and servicing to customers and distributors.
• Support customer trials, roll-outs and implementation activities, troubleshooting technical issues as they arise.
• Lead or take ownership of technical responses to bids, tenders and formal customer enquiries.
• Work with the sales team to identify and develop new commercial opportunities and support pre- and post-sales activities.
• Build and maintain strong customer and distributor relationships; respond to customer and service enquiries.

What we are looking for

• Experience in technical sales, sales support, engineering or a similar customer-facing technical role
• Ability to understand technical products and explain product selection, installation, operation and servicing clearly
• Confident delivery of product demonstrations, training and technical presentations
• Strong customer relationship, communication, presentation and influencing skills
• Commercial mindset with the ability to identify and support new business opportunities
• Able to support trials, roll-outs and implementation activitiesli>
• Able to lead or take ownership of technical responses for bids and tenders
• Strong problem-solving, organisation and prioritisation skills
• Able to work proactively and independently while collaborating with customers, distributors and internal teams
• Able to work full-time on site in Anlaby, Hull; remote working is unavailable
• Relevant technical, engineering or sales qualification and/or demonstrable practical experience in a related field
• Experience using Salesforce or a similar CRM to maintain an accurate sales pipeline

Package and benefits

• Access to Reward Gateway employee discounts and perks
• Employee Assistance Programme (EAP)
• Subsidised gym membership

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