Global Product Support Specialist (Remote)

Fieldguide is a remote-first startup seeking a Product Support Representative to join the go-to-market team and help build the support function. You will deliver world-class assistance, troubleshoot issues via email, phone or chat, and partner with Engineering when needed to ensure customer success.

As a trusted expert, you will guide customers through Fieldguide features, contribute to knowledge resources, and help deploy beta features with a feedback loop. 9am–6pm GMT work hours apply.

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