Proactive Customer Success Advisor (Migration)

KCOM is seeking a Proactive Success Advisor for the Consumer One Network team in Hull. The role focuses on outbound customer engagement to support migration journeys and deliver high standards of service, building strong customer relationships and ensuring successful outcomes.

You will manage customer enquiries, feedback, and records, collaborating with colleagues across the business while adhering to GDPR and quality standards. Hybrid working options are available; salary is £25,662 per year.

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