Global CX CRM Product Owner (Hybrid) | AI, Zendesk

Company: Clearly Jobs Ltd.
Apply for the Global CX CRM Product Owner (Hybrid) | AI, Zendesk
Location: London
Job Description:

Clearly Jobs Ltd. is seeking a Customer Service CRM Product Owner to lead the global CX technology roadmap. This hybrid role can be based in London or Cork and requires deep experience with CRM platforms and contact-centre operations to translate business needs into a scalable tech strategy.

You will work with senior stakeholders and technical teams to evolve AI, automation, chatbots and self-service capabilities while improving customer and agent experiences.

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Posted: October 17th, 2026