We are seeking a Compliance Support Officer to our join team. Based at our Totton office, this is a key role reporting into the Director of Governance.
You will provide practical support across health and safety management, quality assurance programmes, complaints management, risk management, policy governance, audit activity and general compliance monitoring. You will work collaboratively with governance, operational and corporate colleagues to identify areas for improvement, monitor compliance, support investigations and contribute to a culture of continuous improvement.
You will also support the Governance team in maintaining the document control system to support our management systems, collate data on complaints management, and develop reporting and analytical frameworks that support continuous service improvement., Millbrook Healthcare Group are an inclusive and caring employer who understand that not everyone’s job needs are the same. Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues life style differences. So please feel free to let us know of any specific requirements you may have and these can then be discussed in more detail if you are successful in your application.
Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.
Care and respect for our colleagues and service users
Accountable and proud
Ready to learn and grow
Enhance our service users’ lives
Socially responsible, ethical and transparent
This role is working in a regulated activity and may be subject to Social Media Screening and a DBS disclosure.
Experience working within a governance, compliance, quality, health and safety or regulated environment.
- Experience producing reports and analysing information.
- Experience supporting audits and inspections.
- Experience of complaints handling and investigations.
- Experience of ISO-accredited management systems.
- Understanding of health and safety legislation and good practice.
- Understanding of governance and compliance principles.
- Knowledge of quality assurance and continuous improvement methodologies.
- Understanding of risk management processes.
- Awareness of data protection and confidentiality requirements.
Up to £30,000 Salary, depending on experience plus car allowance
- Monday to Friday 40 hours a week
- Up to 25 days holiday with the option to buy a further 5 days
- Company Pension Scheme
- Company Sick Pay
- Life Assurance
- A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets
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