Senior Technical Services Manager

Overview

Senior Technical Services Manager sought to lead technical operations at a landmark Grade A asset in London. You will partner with the Building Manager to drive engineering performance, compliance and sustainability across a premier portfolio. This client-side role offers exposure to high-profile occupiers and value-driven capital projects, with a strong emphasis on risk management and service excellence. You’ll shape technical strategy and foster cross-functional collaboration to deliver exceptional asset performance.

Pay / Benefits

• Exceptional benefits package
• Permanent client-side role
• Career progression and professional development
• Supportive and collaborative working environment

Responsibilities

• Take overall responsibility for the technical management and engineering performance of a prestigious Grade A commercial asset
• Oversee the delivery of all mechanical, electrical and associated building services, ensuring operational excellence throughout
• Manage and challenge external M&E service providers, ensuring contractual obligations, KPIs and service standards are consistently achieved
• Ensure full statutory compliance across all building engineering systems, maintaining robust documentation, reporting and risk management procedures
• Oversee planned preventative maintenance (PPM), reactive maintenance and lifecycle replacement programmes
• Work closely with the Building Manager to develop and implement technical strategies that enhance building performance, efficiency and occupier satisfaction
• Manage technical budgets, engineering expenditure and capital improvement projects, ensuring value for money
• Support the delivery of sustainability objectives, including energy optimisation, carbon reduction and environmental performance
• Provide technical expertise and guidance on building projects, occupier fit-outs and operational improvements
• Build and maintain strong relationships with occupiers, contractors, consultants and internal stakeholders
• Drive continuous improvement, ensuring the asset remains at the forefront of technical building management

Key requirements

• Proven experience in a Technical Services Manager, Senior Technical Services Manager, Engineering Manager or equivalent position within commercial property
• A strong technical background with comprehensive knowledge of mechanical and electrical building services
• Experience working within large-scale Grade A commercial office buildings or similarly complex, high-profile assets
• A thorough understanding of statutory compliance, health and safety legislation and technical risk management
• Proven experience managing outsourced M&E service providers, engineering contracts and maintenance programmes
• Strong financial awareness, including experience managing technical budgets and capital expenditure
• Excellent communication and stakeholder management skills, with the confidence to engage with senior management and commercial occupiers
• A proactive, commercially minded and solutions-focused approach to technical operations
• Relevant engineering qualifications or professional accreditations would be advantageous
• Previous experience working client side for a property owner or managing agent would be highly desirable, although candidates from leading M&E service providers with substantial technical and contract management experience will also be considered

• Excellent communication
• Stakeholder management
• Proactive, solutions-focused
• Mechanical and electrical building services
• Statutory compliance and risk management
• M&E service provider management and contracts

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