Company: Nuffield Health
Location: City of Westminster
Job Description:
Nuffield Health is seeking a Customer Service Partner Manager to lead our outsourced contact centre partnerships, ensuring outstanding customer experiences while backing commercial and operational objectives.
You will manage the primary relationship for outsourced providers, drive performance against KPIs and SLAs, and lead governance reviews. This role requires strong vendor management experience and the ability to influence senior stakeholders within a customer-focused environment.
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Posted: October 21st, 2026