Head of Operations (e-com logistics)

Head of Operations E-commerce

Our client is a fast-growing niche e-commerce fashion retailer, looking to hire a strategic Operations Director to take ownership of distribution and fulfilment through its next stage of growth.

This is a hands‑on leadership role at a pivotal moment. You’ll deliver a major warehouse upgrade project, bring in automation, and build a high-performing team, all while raising service levels and keeping costs under control.

What you’ll do

• Set and deliver the end‑to‑end operations strategy
• Lead the warehouse relocation and automation programme from plan to go‑live
• Own the fulfilment centre P&L and the KPIs that drive it
• Build, coach and develop a strong operations team
• Get more from carrier partnerships and take cost out of the supply chain

What you’ll bring

• A track record leading operations in a high‑growth B2C or e‑commerce business
• Deep expertise in pick-pack-ship fulfilment and logistics
• Strong commercial acumen and a tech‑first approach to problems
• Hands‑on experience of warehouse moves and automation projects
• A drive for operational excellence and a genuine focus on the customer

All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.

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