Strategic Customer Success Lead – Financial Services

Trustly, a global leader in Open Banking Payments, seeks a Senior Customer Success Manager for Financial Services to own and optimise a portfolio of strategic merchants in a high-growth environment. You will drive performance, apply data-driven insights, and collaborate with Sales, Account Management, and Product to align on roadmap and value delivery.

Based in London or Stockholm, you will lead end-to-end onboarding for new merchants, translate complex data into actionable recommendations, and

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