Overview
In this role you will support conflict management for the Firm’s Partners and offices, identifying and analyzing potential conflicts of interest. You’ll advance conflict clearances, engage with Partners for waivers when needed, and maintain thorough process records for audit and internal use. Your work will contribute to safeguarding client relationships while enabling smooth New Business Intake. The position sits within Belfast’s Center Services and offers a collaborative, global Firm environment with opportunities to influence best practices.
Pay / Benefits
- comprehensive private health cover
- income protection
- life assurance
- employee assistance plan
Responsibilities
- Support conflict management processes for Firm, Partners, and offices
- Review Conflict Management Requests for accuracy and completeness
- Identify and analyze conflicts and propose resolutions to Attorneys
- Advance conflict clearance through direct communication with Partners
- Obtain waiver letters to facilitate NBI while protecting business interests
- Maintain detailed records of the conflict management process
- Adhere to Firm policies and escalate issues as needed
- Process CMRs within the defined Service Level Agreement
- Collaborate with team members to suggest improvements and participate in projects
Key requirements
- An undergraduate degree or work experience in the field
- Proficiency in Microsoft PowerPoint, Word, Excel
- Ability to make accurate, well-supported decisions with team input
- Professionalism and positive influence in interactions
- Excellent interpersonal and customer-service oriented skills
- Ability to collaborate with local and cross-center teams
- Strong time management and organizational skills under pressure
- Excellent written and oral communication skills
- Positive, solution-oriented mindset
- professionalism
- customer-service orientation
- cross-team collaboration
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
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