Onboarding Calculations Technical Manager

Overview

In this role you will oversee and contribute to the Onboarding Calculations Team, delivering accurate Defined Benefit quotations and complex benefit analyses. You will act as a technical SME, guide process improvements, and coach junior colleagues within a leading pension risk transfer function. The role sits at the intersection of client service and actuarial excellence, supporting operational delivery and compliance. You will work with cross-functional teams to optimise outcomes and maintain high-quality customer results.

Pay / Benefits

• annual bonus plan
• share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan
• 25+ days holiday (26 days after 2 years)

Responsibilities

• Provide technical oversight of the Onboarding Calculations Team
• Produce and check individual Defined Benefits quotations
• Lead and support process-improvement projects
• Act as Subject Matter Expert and provide technical support
• Support Team Managers with coaching and development of the team
• Produce and analyse regular MI to monitor customer outcomes
• Collaborate with internal teams to optimise operational delivery
• Facilitate additional activities as required

Key requirements

• Qualified Actuary with significant DB pension administration experience
• Detailed understanding of defined benefit pension scheme structures and regulations
• Extensive experience with manual quotations and complex DB benefit structures
• Proven ability to deliver solutions to technical and business problems
• Strong client focus with leadership and relationship management skills
• Ability to manage tight timescales and prioritise effectively
• Excellent communication skills and capability to support team development
• Knowledge of relevant legislation and compliance requirements

• customer focus
• leadership
• coaching
• Defined Benefit pension structures
• manual quotations
• pension regulations

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