ADMINISTRATION ASSISTANT

Administration Assistant/Receptionist

We are looking for a full-time Administration Assistant/Receptionist to be the first point of contact at the home.

Job Details

• Part Time
• Warwick, UK
• Posted 7 days ago
• 12.9812.98 GBP / Year
• £12.98 Per Hour Plus Company Benefits
• 16 Hours per week – Includes alternate weekend working

Company

A Top 20 Care Home Group 2026! Awarded ‘One of the UK’s Best Companies To Work For’ Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en‑suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on‑site café bar, a cinema and a professional hair and beauty salon.

Benefits

Our team member benefits include:

• *Paid Breaks
• *Uniforms
• *Staff Meals
• *Nest Pension
• *Employee Assistance Programme
• *Care Workers Charity
• *‘Spice of Life’ – Discount Retail Scheme
• *Cycle Scheme
• *Eye Care
• *Refer a Friend Scheme
• *Reward Vouchers
• *Quarterly & Annual Company Recognition Awards

Main Responsibilities

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
• Organise internal meetings and ensure that any requirements have actioned
• Coordinate the staff meal process as applicable to the individual home
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Person Specification

• Excellent customer service skills
• IT literacy – competent with the use of systems
• Previous telephone experience
• Professional telephone manner
• Knowledge of general administration
• Good communication skills
• Neat and well presented
• Excellent written and verbal English

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