Senior Software Architect

Overview

As Lead Software Architect at NiCE, you shape AI-native delivery and secure, scalable cloud architectures for a public-safety platform. You will steer architectural direction, mentor engineers, and ensure responsible AI use across design, build, and run. You’ll work with cross-functional teams to deliver high-quality, maintainable solutions that leverage AI tooling. This role offers impact at scale within a fast-paced, innovation-driven environment that rewards learning and accountability. You’ll join a market-leading company committed to growth and cutting-edge tech.

Pay / Benefits

• NICE-FLEX hybrid model (2 days in office, 3 days remote)
• global, market-disrupting company with career opportunities
• collaborative and creative work environment
• opportunity to work with AI tooling and advanced technologies

Responsibilities

• Own architecture and lead AI-driven design, implementation and validation in cloud, multi-threaded, multi-server environments
• Drive technical decisions on architectural direction through collaborative teamwork
• Ensure security, scalability, compatibility, maintainability and responsible AI use in build-time and run-time
• Test, fix defects, and support customers as part of the product quality discipline
• Enforce adherence to architectural direction and standards within the team
• Mentor and coach team members in architecture methods, AI-led delivery, and AI output validation
• Coordinate with Product Management during planning sessions

Key requirements

• Proven experience building C# applications with Visual Studio/VS Code
• Track record turning complex requirements into secure, scalable, and resilient designs
• Experience with multi-tenant cloud solutions
• Experience in collaborative, multidisciplinary teams
• Maintainable code and source control experience (DevOps, GIT or similar)
• Experience with unit testing, code reviews, and product quality disciplines
• Solid understanding of network security, authentication, and authorization
• Experience using Entity Framework or similar databases
• Strong knowledge of SOLID principles
• Experience creating RESTful APIs and ensuring API extensibility
• Recent practical use of AI tooling (Copilot, Claude Code, Codex or equivalent) in daily work
• Ability to describe what worked, what didn’t, and what you decided
• Output discipline and accountability for your architecture
• Comfort with probabilistic systems and judgements on AI use in high-trust domains
• Learning velocity to ramp on new AI tools in days

• Effective communicator across email, IM, phone and video
• Strong problem-solving mindset
• Curiosity about new design and development tools
• C#
• Visual Studio / Visual Studio Code
• Multi-tenant cloud architectures

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