Appointment Maker & Business Development Executive
Location: Stockton-on-TeesSalary: £35,000 basic + uncapped performance incentivesOTE: £45,000-£50,000Are you a confident sales professional who excels at converting leads, building customer relationships and generating new business?We are recruiting on behalf of our client for an Appointment Maker & Business Development Executive to join their growing Home Solutions team.This is an exciting opportunity for a commercially minded individual with experience in telesales, appointment setting, lead generation or sales conversion. You will play a key role in maximising sales opportunities, re-engaging previous customers and helping drive business growth.With a competitive basic salary and uncapped earning potential, this role is ideal for someone who enjoys working towards targets and wants their performance to be rewarded.
The Role
As Appointment Maker & Business Development Executive, your responsibilities will include:
- Converting inbound enquiries into qualified appointments for the field sales team.
- Proactively contacting new, existing and dormant leads to generate further opportunities.
- Following up on previous appointments that have not resulted in a sale.
- Managing the sales pipeline and implementing effective follow-up strategies to recover lost business.
- Promoting extended warranties and additional services to generate incremental revenue.
- Supporting referral partnerships and identifying opportunities to develop new business.
- Working closely with surveyors to maximise appointment attendance and diary utilisation.
- Managing appointment bookings across Home Solutions and Local Authority services.
- Maintaining accurate customer records and CRM data.
- Delivering excellent customer service throughout the sales journey.
- Providing weekend cover and general sales administration when required.
About You
We’re looking for someone who is commercially driven, proactive and confident engaging with customers over the phone.
- Previous experience in appointment setting, telesales, lead generation or a sales-focused role.
- Strong communication, objection-handling and closing skills.
- Experience managing customer follow-ups and maintaining a sales pipeline.
- A target-driven mindset with a focus on achieving and exceeding KPIs.
- Excellent organisational skills and attention to detail.
- The ability to build rapport, overcome objections and convert enquiries into opportunities.
- A self-motivated approach and a genuine desire to contribute to business growth.
Experience within home improvements, mobility, healthcare or direct sales would be advantageous.
What’s on Offer?
- £35,000 basic salary
- Uncapped performance incentives
- OTE of £45,000-£50,000
- The opportunity to make a direct impact on sales performance and business growth.
- A varied role combining appointment generation, sales conversion and business development.
If you have a strong sales background, enjoy working towards targets and are looking for an opportunity with excellent earning potential, we’d love to hear from you.
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