On behalf of Hip Psychology:
Administration Support Coordinator
Part Time – Belfast City Centre – RateDependenton Experience
HIP Psychology
The Opportunity
HIP Psychology works with schools and educational communities to deliver engaging, evidence-based workshops that support emotional wellbeing, socialskillsand educational attainment.
We are looking for a highly organised, detail-oriented individual to support the coordination and administration of our programmes.
This is an opportunity for someone who is naturally methodical, works accurately and takes satisfaction in making sure things run smoothly.
The successful person will play an important part in supporting our relationships with schools, coordinating workshoparrangementsand ensuring that information,schedulesand communications are managed to a consistently high standard.
Key Responsibilities
Workshop & Programme Coordination
Coordinate workshop bookings,schedulesand delivery arrangements with schools.
Maintainaccuratecalendars, bookingrecordsandprogrammeinformation.
Support theorganisationof facilitators, workshopmaterialsand logistical requirements.
Track upcoming workshops, outstandingarrangementsand important deadlines.
Ensure all necessary information is confirmed and communicated ahead of delivery.
Administration & Record Management
Maintainaccuraterecordsvia our CRMand internal documentation.
Prepare and format documents,reportsand correspondence.
Organisedigital filing systems and ensure information is accessible and up to date.
Support administrative processes relating to enquiries,bookingsand follow-upactivity.
Identifymissing information,inconsistenciesor potential scheduling issues.
Communication & Customer Support
Respond professionally to routine enquiries from schools and other stakeholders.
Coordinate appointments,meetingsand correspondence.
Follow up on outstanding information and administrative requirements.
Help ensure schools receivetimely,accurateand helpful communication.
About You
We’reparticularly interested in individuals whodemonstrate:
Excellent attention to detail, with the ability toidentifymistakes,discrepanciesand missing information.
Strongorganisationalskills and confidence coordinating multiple tasks and deadlines.
Good working knowledge ofMicrosoft Excel,WordandOutlook.
Experience using Zoho CRM would be valuable.
Clear,professionalwrittenand verbal communication.
A methodical and structured approach to administrative work.
Initiative,reliabilityand the ability to work independently.
Confidence learning new software and digital systems.
A willingness to take responsibility and follow tasksthrough tocompletion.
Experience
2-3 years minimumexperience in administration, coordination, educationsupportor customer servicerequired.
A Belfast city location at the outset the appointed individual will be comfortable engaging with the remote team, building connections and ensuring the smooth flowing of day to day activities.
The Person We’re Looking For
You’ll likely be someone who enjoys structure, likes keeping things organised and notices details that others might overlook.You’ll be comfortable working with spreadsheets, calendars and written information, and you’ll understand the importance of being accurate when coordinating activities involving multiple people.
Above all, we’relooking for someone who is dependable, takes pride in their work and understands that good administration makes a real difference to the experience we provide to schools.
Skills:Diary Management CRM Microsoft Suite Administrator Admin
Benefits:remote working
WHJS1_NI
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