Payroll Advisor

Overview

In this Enterprise Payroll Advisor role, you will advise clients on payroll and compliance matters, handling complex payrolls with autonomy and supporting junior colleagues. You’ll manage client relationships, oversee workflow, and contribute to process improvements within a collaborative payroll team. The position involves staying current with payroll legislation and ensuring compliant, accurate output. You will also help drive technical advisory work and client-focused service within a growing firm.

Responsibilities

• Advise clients on payroll and compliance matters across scenarios
• Process complex payrolls and research solutions to technical problems
• Review client output autonomously while managing risk
• Build relationships with clients and identify opportunities to expand services
• Delegate and guide the team, mentoring junior colleagues
• Review junior staff work and provide development feedback
• Monitor payroll legislation changes and implement updates
• Review and issue payment runs in line with audits
• Maintain clear process documentation for client portfolios
• Test software updates and liaise with providers
• Act as first point of contact for day-to-day guidance for juniors
• Contribute to monthly control reviews within the audit process
• Participate in process improvement initiatives

Key requirements

• Relevant professional qualifications; Higher/ A-Level or equivalent
• Around 3–4 years of payroll experience, advisory-focused
• Experience managing a client portfolio and meeting deadlines
• Experience with technical compliance and advisory work
• Experience supervising or mentoring junior staff (advantage)

• Strong organisational skills
• Excellent attention to detail
• Confident written and verbal communication
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel

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