IT Helpdesk Apprentice — Start Your Tech Career

QA is seeking an ICT Level 3 Apprentice to join the First Line Incident Management Team in the Stratford-upon-Avon area. You will be the initial point of contact for customers, learning to diagnose, resolve, and escalate technical issues while delivering a professional service.

Responsibilities include logging and prioritising incidents, basic IT support for IT systems, networking, voice services, and clear customer communication.

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