Luxury Store Sales Manager – Lead Client Experience

TUMI is seeking a Shop Floor Sales Manager at the Bicester Village store to lead daily operations and drive sales with a high-caliber team. You will greet clients, foster relationships, coach staff, and ensure flawless service while upholding store standards and stock presentation.

You will monitor KPI performance, conduct regular training, recruit and build bench strength, and schedule effectively on WFM. The role requires a client-first mindset, luxury retail experience, and the ability to

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