Overview
In this role you lead the London Office’s Digital Workplace (CISD) agenda, partnering with Singapore HQ to deploy HQ-led initiatives while driving local use cases with vendors and the landlord. You will own the end-to-end digital employee experience, transforming workplace management, sustainability, security and business continuity through technology. You’ll balance strategic leadership with hands-on delivery, credibly guiding technical teams and managing vendors. You’ll push AI and GenAI-enabled solutions to keep the office at the forefront of innovation and efficiency. This is a high-impact, cross-functional role that shapes how GIC supports staff and collaborates across global offices.
Pay / Benefits
- hybrid work model
- flexible work arrangements
- global exposure to investment leadership
- opportunity to shape digital workplace strategy
- collaborative, diverse work environment
- focus on professional growth and empowerment
Responsibilities
- Lead London Office Digital Workplace and collaborate with Singapore HQ to roll out HQ-led initiatives
- Co-develop and implement digital workplace solutions that underpin global employee experience
- Identify, prioritize and implement AI/GenAI use cases relevant to workplace challenges
- Own the digital workplace agenda, including enterprise solutions like GIC@Work App, sensors, and data management
- Drive user experience, adoption, and training to build platform proficiency across the office
- Define and track metrics to measure value and impact of digital workplace initiatives
- Manage potential additional CISD responsibilities (Workplace Sustainability, Security, BCM, Procurement, Travel)
- Demonstrate end-to-end ownership of IT projects from requirements to delivery and closure
- Communicate effectively with stakeholders from technical teams to senior leadership
- Lead efficiency improvements and cost management through data-driven analysis
Key requirements
- IT-related degree and practitioner-level depth in digital workplace and IT project management
- Strong understanding of enterprise tech platforms (e.g., Microsoft 365, ServiceNow) and integration principles
- Active interest and engagement with AI/GenAI trends and practical use cases
- Relevant certifications (MS-100/102/700 desirable; TOGAF, ITIL or Agile beneficial)
- Experience in IT/project management, business process automation, and digital workplace transformation in an MNC or financial services
- High integrity, curiosity, initiative, and ability to work in a fast-paced environment
- Strong leadership, communication, and interpersonal skills for cross-functional collaboration
- Budget and cost management experience, plus data interpretation and benchmarking
- Willingness to travel and respond to crisis-related work as needed
- Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint, Projects, Planner)
- strong communication and interpersonal skills
- leadership and people development
- customer orientation and stakeholder management
- Microsoft 365
- ServiceNow
- GIC@Work App
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