IT Service Specialist – First-Line Support Pro

SARIA Food & Pharma is seeking an IT Service Specialist to provide first‑line support across the business. You will handle requests via portal, email, phone or chat and work with IT teams to resolve issues promptly.

In this role you will diagnose, troubleshoot and escalate where needed, maintain incident records, and contribute to the knowledge base. A customer‑focused mindset and basic networking knowledge are essential.

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