We are seeking a highly motivated Sales & Service Advisor to join a well-established independent automotive business in the Belfast region. This Sales & Service Advisor position offers an excellent opportunity for an individual with a passion for customer service and sales to develop their career within a dynamic environment. The successful Sales & Service Advisor will be responsible for delivering outstanding customer care while supporting sales and operational processes. The Sales & Service Advisor role is ideal for individuals with previous experience in a customer-facing position, looking to progress within the automotive industry.
Benefits:
- Basic salary of up to £24,960 per annum
- Bonus potential of up to £560 per month, with an OTE of approximately £31,680
- Full-time hours Monday to Friday, 9am-5pm, with no weekends
- Full training and ongoing support provided
- Opportunities for career advancement within the branch network
- Supportive working environment with a focus on professional development
Duties:
- Deliver exceptional customer service face-to-face, over the phone, and via email as the primary point of contact for customers.
- Advise customers on a wide range of products and services, ensuring accurate and efficient order taking.
- Manage bookings for trailer hire, towbar fitting, and other workshop services.
- Ensure stock is received, displayed, and maintained to maximise sales opportunities.
- Assist the workshop team with workflow management and timely updates.
- Handle cash, banking, invoicing, and credit transactions accurately and efficiently.
- Maintain administration and filing systems in line with company standards.
- Uphold health and safety procedures, ensuring a tidy and professional working environment.
Requirements:
- Previous experience in a sales, service, or customer-facing role is essential.
- Strong communication and organisational skills.
- Confident handling of sales transactions and basic administrative duties.
- A proactive approach to delivering excellent customer care and driving sales.
- Full UK driving licence is essential; a forklift licence is desirable but training can be provided.
If you are an experienced Sales & Service Advisor or possess strong customer service and sales skills with an interest in the automotive or trailer industry.
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