Senior Service Designer

Company: Hays
Apply for the Senior Service Designer
Location: Leeds
Job Description:

Job Description

Your new companyn An established UK Financial Services organisation undergoing significant customer, digital and service transformation.

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Your new rolen The Senior Service Designer will be responsible for designing and improving end-to-end customer services, translating CX strategy and customer insight into simple, inclusive and accessible experiences across digital, contact centre and branch channels.

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Posted: October 19th, 2026