Senior Salesforce Service Designer – End-to-End Gov Services

Ofgem is seeking a Senior Service Designer (Salesforce) to lead the design of end-to-end Salesforce-enabled services. You will work across multidisciplinary teams to shape service journeys, workflows and interactions, ensuring they meet user needs while aligning with technical constraints and organisational priorities.

This senior role requires extensive experience in service design, user-centered approaches and the ability to influence across complex delivery environments within the DDSS

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