Quality and Improvement Director

Overview

In this board-level role, you will lead clinical governance, quality management, and service improvement across seven pathology laboratories within a large NHS network. You’ll shape risk, compliance, training, and health and safety, aligning with the partnership’s mission to deliver reliable and timely pathology tests. As a board member, you’ll influence strategic directions and cross-organisational decisions hosted by a major hospital group. This is a mission-driven opportunity to drive continuous quality and value for patients.

Responsibilities

• Lead clinical governance, quality management, service improvement, training, compliance, risk, and health and safety across seven laboratories
• Maintain accreditation with UKAS, MHRA and other regulators; manage PSIRF and complaints processes
• Maintain and monitor the risk register; deliver service improvements from CIP and service changes
• Contribute to strategic direction and operational management as a member of the Partnership Board
• Provide quality and improvement leadership for potential expansion to include new member organisations
• Support safe, high-quality patient care and value-for-money across the Pathology Partnership
• Collaborate with cross-functional teams and owners trusts to sustain the Partnership’s vision and goals

Key requirements

• Significant senior level experience of quality management in Pathology services
• Significant experience delivering continuous quality improvement and working with regulators/accreditation bodies (UKAS, HTA)
• Experience of managing regulatory compliance inspections
• Able to build and lead teams and work effectively as part of a team
• Detailed knowledge of UKAS, HTA, MHRA and other regulatory/accreditation requirements
• Desirable HCPC registration

• leadership and team-building
• cross-functional collaboration
• stakeholder engagement
• UKAS, HTA, MHRA regulatory knowledge
• accreditation and accreditation processes
• PSIRF and patient safety incident management

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