Immigration Strategy Specialist, Amazon Immigration

Overview

In this role, you will shape and manage strategic immigration initiatives across the EMEA region, serving as a trusted partner to business leaders and HR teams. You will oversee external providers, influence policy responses, and craft an integrated immigration lifecycle experience for Amazon employees, candidates, and alumni. Your work will drive program governance, process improvements, and compliant, scalable solutions in a dynamic regulatory environment. You will collaborate across onboarding and talent teams to deliver a seamless, data-driven immigration program with tangible impact.

Responsibilities

• Actively manage external partners’ service levels and performance to ensure a smooth experience for employees and candidates in the region
• Interact with immigration-supported employees, candidates, recruiters, and HR on complex and escalated cases
• Leverage EMEA immigration experience to assess country-specific considerations and filing strategies
• Educate internal stakeholders on regional immigration processes and regulatory changes
• Advise on change communications due to regulatory or administrative changes
• Develop and deliver country-specific or regional immigration training for recruiters
• Identify process improvements and enhancements to the EMEA immigration program
• Collaborate with Employee Onboarding Experience, Talent Acquisition, and HR to improve service delivery and user experience
• Contribute to country-level compliance guides, processes, and controls to maintain sponsor obligations and close gaps
• Contribute to new-country expansion projects
• Travel to Amazon European locations as needed to meet stakeholders

Key requirements

• Bachelor’s degree in Human Resources Management, Business Administration, or related field
• Experience with and management of third-party vendors
• Experience managing immigration cases in multiple jurisdictions within EMEA
• Experience advising business and HR leaders on complex immigration regulations, risk, and legal compliance

• customer-obsessed
• data-driven decision making
• ability to work in a matrixed environment
• immigration program management
• vendor management and outsourcing governance
• cross-border regulatory interpretation and compliance

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