Patient Experience & Resolutions Leader

Company: CareADHD
Apply for the Patient Experience & Resolutions Leader
Location: City of Edinburgh
Job Description:

CARE ADHD is seeking a Feedback & Resolutions Team Leader to manage the complaints, feedback and service recovery function from Edinburgh, starting remotely and moving to on-site when the office opens. The role requires leadership, governance, and a patient-centred approach to improvements in care.

You will lead a team, ensure timely responses, coach staff, and collaborate with clinical and operational colleagues to deliver exceptional patient experience.

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Posted: October 18th, 2026