Overview
As Engineering Authority in Vodafone’s 3rd line Network Operations, you will maintain DNS and RADIUS infrastructure supporting national and international customers. You lead major incidents, drive improvements through post-incident reviews, and oversee deployments from design to production. You collaborate across UK and international teams to enable scalable, high-availability services and contribute to lifecycle management and automation. This role offers the chance to influence network growth within a global, inclusive tech culture.
Responsibilities
- Maintain DNS and RADIUS solutions (FreeRADIUS, LDAP, AnswerX, Unbound, CacheServe, BIND) for consumer, business, enterprise and wholesale clients
- Lead complex and major incidents; drive post-incident reviews and root cause analysis
- Validate new features, upgrades, and deployments in production environments using structured testing
- Identify and deliver automation opportunities for operations and lifecycle management
- Act as technical lead for DNS/RADIUS projects, review Low-Level Designs and High-Level Designs
- Collaborate with cross-functional teams to drive improvements and network growth
- Support knowledge sharing and transfers within the team and with international peers
- Participate in a 24×7 on-call rota to provide after-hours support
Key requirements
- 5+ years in operational and lifecycle management within a large ISP or equivalent network
- Experience with DNS, IPAM, DHCP, RADIUS (AAA) and LDAP
- Strong knowledge of DNS security, DNSSEC, DDoS mitigation, caching architectures and resolver tuning
- Deep understanding of RADIUS AAA and related attributes
- Linux system administration and scripting in Bash/Python
- Strong experience with network monitoring platforms and fault diagnostics
- Ability to think critically and communicate the broader implications of issues
- High flexibility and ability to manage multiple tasks under tight deadlines
- critical thinking
- flexibility
- cross-functional collaboration
- FreeRADIUS
- 389 LDAP
- AnswerX
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