Supplier Relationship Manager

Overview

In this interim SRM role, you will lead governance and value delivery for Reckitt’s most strategic IT&D and Professional Services suppliers. You will be the central coordinator across Procurement, IT&D, GBS, and business stakeholders to drive strategic supplier engagement, risk management, and innovation. This six-month assignment supports Reckitt’s enterprise transformation with digital enablement, cyber & risk controls, and supplier partnerships that unlock value and reduce operational risk. You will partner with senior leaders to ensure a proactive, enterprise-wide approach to supplier governance, performance, and cost optimization.

Responsibilities

• Manage relationships with Reckitt’s strategic IT&D and Professional Services suppliers
• Governance and performance oversight of supplier relationships
• Develop and maintain strategic engagement plans aligned to business priorities
• Drive supplier-led innovation and joint value creation
• Implement the Strategic Supplier Relationship Management Framework
• Establish governance structures: operational reviews, BBRs, executive committees
• Define and monitor KPIs and service commitments; lead improvement plans
• Identify cost optimization and value enhancement opportunities
• Benchmarking, TCO analysis, and contract compliance improvements
• Lead risk management across financial, regulatory, cybersecurity, and geopolitical aspects
• Coordinate cross-functional governance with Legal, Finance, and other stakeholders
• Develop joint business plans and supplier innovation roadmaps
• Facilitate executive-level supplier reviews and strategic discussions
• Support business continuity and supplier resilience planning

Key requirements

• Significant experience in SRM, Vendor Management, Strategic Sourcing, Procurement, or Commercial Management
• Experience with complex global supplier relationships in IT, Digital, Technology, Consulting, or Professional Services
• Strong commercial acumen and contract management knowledge
• Proven ability to influence senior stakeholders and supplier executives
• Experience establishing governance frameworks and performance management structures
• Strong negotiation, problem-solving, and relationship-building skills
• Experience managing supplier risk and business continuity
• Excellent communication and stakeholder engagement capabilities

• Stakeholder management
• Influencing and negotiation
• Communication
• IT services
• Digital transformation
• Cybersecurity

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