Company: FluidOne Ltd.
Location: Southwick
Job Description:
FluidOne Ltd. is seeking an Escalation Technician for the Brighton Branch to manage escalated incidents within the Service Desk, including on‑call duties.
The role combines technical escalation with a strong focus on delivering a high-quality customer experience while ensuring ITIL and ISO 9001/27001 alignment. You will work closely with the team, guide peers, monitor SLAs, and help drive continuous improvement.
#J-18808-Ljbffr…
Posted: October 12th, 2026